My appointment was at 10:30 AM . I arrived at 10:15 and checked in with Jacob . At that time he told me he would get me out as soon as possible . With all the cars and trucks in line I was convinced I would be there all day . But to my surprise it only took an hour . My hat is off to Jacob and your team . My truck was washed as well but it rained on my way home , at to no fault of you all .