1983 Reviews Found
Confirmed Service Customer
Service rep was friendly and very helpful. All issues resolved
Dale D.
ANTHEM
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Van Chevrolet Buick GMC. Hi, thanks for taking the time to leave a review.
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Business Response
Hi there, thank you for taking the time to leave a review for us at Van Chevrolet Buick GMC. We're happy we could meet your expectations! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
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Confirmed Service Customer
While on vacation in Arizona I had occasion to make 2 visits to Van. The first was when my check engine light went on and I brought it in for service. It turned out that a Pack Rat had made a near in the engine compartment and had also chewed through the wiring harness. My Service Consultant, Gabe Heck made this unfortunate incident palatable for me by fully explaining and keeping me abreast of the progress on my vehicle. The second time was for a routine LOF. I contacted Gabe and again my experience was just like the first. I would not hesitate to return for service or recommend the dealership to a friend.
Jerry M.
WATERTOWN
Business Response
We are so happy to hear that you had such a great visit with us, Jerry! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Sales Customer
Scott Daly really help me a lot. He answered all of my questions and understood my situation, and he did a great job getting me a deal I was happy with. And in the finance area, Brett McCollum explained everything clearly to me. I had a great experience thanks to these two and will recommend Van Chevrolet to my friends.
Travis D.
PHOENIX
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Van Chevrolet Buick GMC
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Business Response
Hi, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Sales Customer
both Sean the sales manager and Ralph my sales agent took care of everything straightened out all of the issues i had before taking possession of the car. And kudos for Scott for contacting me about the special sales that Buick was offering to turn my car in early
Phillip S.
MESA
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Van Chevrolet Buick GMC! We look forward to your next visit! Take care!
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Confirmed Service Customer
My service representative, John Morris, always does an excellent job. He is the reason I trust the service department to do a great job.
Laurie B.
SCOTTSDALE
Business Response
Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
You guys chipped my paint and broke part of the side skirt on my car. Plus the belt you changed started making noises. Charged me a lot for a terrible job!
Hector D.
FAIRVEIW
Business Response
Hello,Hector. Thank you for leaving us this feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (623) 748-1942.
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Business Response
We are sorry to hear that the prices were higher than expected. Thank you for stopping by!
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Confirmed Sales Customer
GREAT CUSTOMER SERVICE GREAT EXPERIENCE FROM THE ENTIRE STAFF THAT I INTERACTED WITH.
Shera R.
GILBERT
Business Response
Hi there, thank you so much for your positive comments about Van Chevrolet Buick GMC! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Experience was excellent. Ryan Green and Scot Daley were very helpful and instrumental in buying my new Traverse.
Howard B.
SCOTTSDALE
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
Adam my service adviser was excellent. He kept me current on everything that was happening. Thank you.
Brian R.
PHX
Business Response
Hi, we're so glad that we were able to go above and beyond your expectations! Until the next time we meet, take care!
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Confirmed Service Customer
There was a lot of confusion when it came time to get a rental car- this went on for three days. Communication was terrible while our car was at the dealer as WE were calling the ones calling the dealership to find out the status of our vehicle.
Scott R.
PHOENIX
Business Response
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to us at (623) 748-1942 when you can so we can address this situation directly. Thank you and have a great day.
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Van Chevrolet Buick GMC and we hope to see you again soon! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Service Customer
The Service Manager, Kevin Martin, greeted me promptly, understood what I wanted done, and offered a courtesy ride home. My car was ready when promised, the work was done as requested, and my car was waiting for me on the driveway when I came to pick it up. I have always had great service at Van Chevrolet and will continue to go there.
Gary S.
PHOENIX
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
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Business Response
Hello, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hi, your wonderful feedback and rating mean a lot to us. Until the next time we meet, take care!
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Confirmed Service Customer
All went great. Adam was friendly, honest and professional.
Connie R.
SCOTTSDALE
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
Clear and honest about the work performed, worked hard to keep my cost as low as possible.
Pete S.
CAVE CREEK
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. We can't wait to see you again, have a great day.
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Confirmed Service Customer
Service advisor did a great job. Secured a loaner vehicle for the day and had service done in a timely manner.
Sumant K.
PHOENIX
Business Response
Hi, thank you so much for the positive review! Thanks again for taking the time to leave us this information about your recent visit. Take care!