Came in for 18,000 mile service after driving back from Austin, TX. Standard oil change, filters and tire rotation. All fluids topped up. Added alignment service. All done in less than 2 hours. Great hospitality at dealer with coffee, donuts, comfortable seating and free WiFi. Got the car back washed. Very happy with my experience.
Had an appointment for an oil change and battery replacement. Waited over 2hrs for oil change and did not have time for the batteries to be replaced so left incomplete. Also had dirty hand prints all over the exterior (hood, grill, driver door). I had just had the truck washed prior to my arrival to VAN for service.