Hi there, thank you for taking the time to leave a review for us at Van Chevrolet Buick GMC. We're happy we could meet your expectations! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
While on vacation in Arizona I had occasion to make 2 visits to Van. The first was when my check engine light went on and I brought it in for service. It turned out that a Pack Rat had made a near in the engine compartment and had also chewed through the wiring harness. My Service Consultant, Gabe Heck made this unfortunate incident palatable for me by fully explaining and keeping me abreast of the progress on my vehicle. The second time was for a routine LOF. I contacted Gabe and again my experience was just like the first. I would not hesitate to return for service or recommend the dealership to a friend.
Scott Daly really help me a lot. He answered all of my questions and understood my situation, and he did a great job getting me a deal I was happy with. And in the finance area, Brett McCollum explained everything clearly to me. I had a great experience thanks to these two and will recommend Van Chevrolet to my friends.
both Sean the sales manager and Ralph my sales agent took care of everything straightened out all of the issues i had before taking possession of the car. And kudos for Scott for contacting me about the special sales that Buick was offering to turn my car in early
Hello,Hector. Thank you for leaving us this feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (623) 748-1942.
There was a lot of confusion when it came time to get a rental car- this went on for three days. Communication was terrible while our car was at the dealer as WE were calling the ones calling the dealership to find out the status of our vehicle.
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to us at (623) 748-1942 when you can so we can address this situation directly. Thank you and have a great day.
Your satisfaction is important to us, so we want to sincerely thank you for choosing Van Chevrolet Buick GMC and we hope to see you again soon! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
The Service Manager, Kevin Martin, greeted me promptly, understood what I wanted done, and offered a courtesy ride home. My car was ready when promised, the work was done as requested, and my car was waiting for me on the driveway when I came to pick it up. I have always had great service at Van Chevrolet and will continue to go there.
Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!