2544 Reviews Found
Business Response
Hi, we're so glad that we were able to go above and beyond your expectations! Thank you again for the great review!
Was this review helpful?
Confirmed Service Customer
Cori was excellent. She communicated well, was timely and helpful!
Allyson A.
SCOTTSDALE
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Van Chevrolet Buick GMC. We do hope we can be of assistance in the future. Take care!
Was this review helpful?
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Van Chevrolet Buick GMC. Thank you, and have a fantastic day!
Was this review helpful?
Confirmed Service Customer
Jacob welcomed and explained the service to me as well as my being able to share a concern with him. The lounge experience was pleasant.
Alaverne W.
PHOENIX
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Van Chevrolet Buick GMC. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Was this review helpful?
Confirmed Service Customer
Tim was great & made it very easy to get the oil changed.
Sharon S.
MESA
Business Response
Hi, thank you so much for your high rating. If you have any further questions, please don't hesitate to reach out!
Was this review helpful?
Business Response
Hello, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Service Customer
They did great, however it took 2 hrs when I was told 1hr.
Jessica J.
YOUNGTOWN
Business Response
Hi, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!
Was this review helpful?
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!
Was this review helpful?
Confirmed Service Customer
Game was very professional and friendly. I wish the communication of the timing of services could’ve been better. I ended up calling him for updates vs. the other way round. Overall, a good experience.
Anat S.
PHOENIX
Business Response
Hi there! We're so happy we were able to help you out! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Van Chevrolet Buick GMC!
Was this review helpful?
Confirmed Service Customer
I sent my 17 year old son into the dealership with a coupon for a free oil change. I had called ahead and stated I had the coupon, that the dealership had sent me, only to have him come home and tell me it cost $80 for an oil change and tire rotation (which I could have gotten done for half as much at a local oil change location) and that the coupon had expired. We should have been told the coupon expired SINCE YOU SENT IT TO ME 3 DAYS PRIOR TO ME MAKING THE APPOINTMENT, or at the very least when he checked in. Very disappointing. I will not be back.
Attila R.
CAVE CREEK
Business Response
Hi, we truly appreciate your honest feedback. Thank you providing this information so we can improve upon our services. We hope to hear from you soon. Van Chevrolet Buick GMC
Was this review helpful?
Business Response
Hello, we are glad we could help! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Was this review helpful?
Business Response
Hi, thank you for the high star rating! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Was this review helpful?
Confirmed Service Customer
John and Clint kept me well informed regarding the progress of the repair.
Sheryl S.
SCOTTSDALE
Business Response
Hi, we are so pleased you enjoyed your visit to Van Chevrolet Buick GMC! If you're ever in need of more help, please let us know!
Was this review helpful?
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Van Chevrolet Buick GMC. We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Sales Customer
My husband arrived at 12:30 and didn't walk out with contract until 5:00. He HATES buying a new car when it takes so darn long.
Robert P.
SCOTTSDALE
Business Response
Hi there, thank you for taking the time to leave a review for us at Van Chevrolet Buick GMC. We do hope we can be of assistance in the future. Take care!
Was this review helpful?
Confirmed Service Customer
I had set appointment on line but advisor was off don’t know why it let me schedule. After I checked in they found Cori who helped me out!
Susan B.
PHOENIX
Business Response
Hi, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care!
Was this review helpful?
Business Response
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Was this review helpful?
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Van Chevrolet Buick GMC. We do hope we can be of assistance in the future. Take care!
Was this review helpful?
Confirmed Sales Customer
My salesperson Chris was thorough and friendly. He had a lot of great information and made the buying process a smooth experience.
Aaron M.
GILBERT
Business Response
Hi there! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
The service representative was very polite and courteous. I was not happy that the repair of the A/C unit took over 24 hours, it was only a leaking hose that needed to be replaced. The parts department did not have a replacement in stock. I'm glad I took an Uber home instead of sitting in the waiting room all day.
Kathleen H.
GILBERT
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Van Chevrolet Buick GMC