Hi, we're happy you found our staff to be so supportive during your experience here at Van Chevrolet Buick GMC. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Game was very professional and friendly. I wish the communication of the timing of services could’ve been better. I ended up calling him for updates vs. the other way round. Overall, a good experience.
Hi there! We're so happy we were able to help you out! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Van Chevrolet Buick GMC!
I sent my 17 year old son into the dealership with a coupon for a free oil change. I had called ahead and stated I had the coupon, that the dealership had sent me, only to have him come home and tell me it cost $80 for an oil change and tire rotation (which I could have gotten done for half as much at a local oil change location) and that the coupon had expired. We should have been told the coupon expired SINCE YOU SENT IT TO ME 3 DAYS PRIOR TO ME MAKING THE APPOINTMENT, or at the very least when he checked in. Very disappointing. I will not be back.
Hello, we are glad we could help! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
The service representative was very polite and courteous. I was not happy that the repair of the A/C unit took over 24 hours, it was only a leaking hose that needed to be replaced. The parts department did not have a replacement in stock. I'm glad I took an Uber home instead of sitting in the waiting room all day.